Our Privacy Policy
About this policy
Trend Station (www.trendstation.com.au “we”, “our” or “us”) is wholly owned and operated by White Bear Digital ABN 246 9059 4334 “White Bear Digital”. We may collect personal information about you when you visit our website.
This Privacy Policy discusses how we keep your personal information and what we will do with it.
The practices of Trend Station comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This legislation sets out how we must collect, store and use and disclose your personal information, plus how you can access your personal information stored with us.
Your use of this website indicates that you accept this Privacy Policy, and consent to our collection and use of your personal information according to these terms.
When Trend Station collects personal information
Our website collects and uses personal information where it is necessary and reasonably required for us to provide services you.
We will always tell you when we are collecting your personal information. These are examples of how we use personal information collected on our website:
Online survey and forms
When you complete a survey, online contact form or sign up for information or a newsletter on our website, the information you provide is collected by us.
We will use this information to improve our content. All responses to surveys and feedback will remain confidential and we will not reveal, disclose, sell or otherwise distribute your personal information to third parties without your consent.
Emails
Trend Station does not participate in or condone spam emails.
Your email address will only be used for the purpose for which you have provided it. For example, we will add it to a mailing list if you consent to this.
We will also not use your email address for any other purpose, or to send you unsolicited information. If we contact you by email, we will only do so at your express consent, such as in response to a request from you, or to confirm your registration.
Unless you expressly consent, we will never disclose or sell your personal information to a third party without consent, or mail you marketing or commercial information.
If we send you an email, it will include an ‘unsubscribe’ option to enable you to expressly withdraw your consent for us to use your email address for marketing purposes.
Cookies and Statistical Information
Cookies and Statistical Data
Where we use our statistical information or provide it to third parties, we will not use any information that personally identifies you. Where we provide statistical information to third parties, we require third parties to adhere to Australia’s privacy laws.
We rely on these tools to measure our website’s performance and improve your online experience with us, for example by reviewing the number of people visiting our website and what pages they like the most.
We use cookies to help us personalise your experience with us. Along with other analytics tools cookies may automatically collect your Personal Information and non-personally identifiable information while gathering statistical data. We use these tools to improve our website and provide better services to you.
When we collect statistical date, we do not identify individual users or your browsing activities. We research user behaviour as a whole. Statistical data is collected by cookies when you browse including about sales, browsing patterns and navigation techniques that is not personally identifiable.
You can disable the use of cookies in your internet browser settings. Please be aware this may prevent features of our website displaying.
Handling complaints
If you email us, complete an online contact form or otherwise contact us for the purpose of complaining about a service, the information you disclose to us may be collected by us to better our systems and services.
Storing personal information
We do not store your personal information indefinitely. We delete information, survey responses, communications and logs on a regular basis. We may store any feedback, testimonial or other information about our services indefinitely.
Links to other websites
This website may contain links to third party websites. We are not able to give any warranties or make any guarantees about the privacy practices of any third-party websites providers and will not be liable for the content for any breaches of privacy on third party websites linked to this website.
Your Rights and Choices
Gaining access to your personal information
Subject to Australia’s privacy laws, we are happy to advise you what personal information we hold about you, and delete or correct your personal information.
If you want to find out more about our Privacy Policy, access the personal information we keep about you, or think the information we have about you is not up-to-date, please contact us. Please be sure to provide us with enough details to identify you in your request. We reserve the right to charge an administrative fee for processing your request or reject your request in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
Policy Updates
This Privacy Policy may be updated from time to time and without notice to you. Please regularly check for our latest Policy.
Complaining about a breach
If you believe we have breached the Privacy Act 1988 and the Australian Privacy Principles, please let us know. We will endeavour to respond to and resolve your complaint within 30 days. If you are unhappy with the resolution we offer, after 30 days you may also lodge a complaint with the Office of the Australian Information Commissioner.
For more information about privacy on the internet, view the Australia Office of Information Commissioner’s website: